Question 1

How do I book an appointment?

Accepted Answer

You can book online through our website or call us on (02) 6766 2668 during business hours.

Question 2

What are your opening hours?

Accepted Answer

We're open Monday to Friday, 8:30am to 5:00pm.

Question 3

Do I need a referral to visit?

Accepted Answer

No referral is needed. New patients are always welcome.

Question 4

What should I bring to my first appointment?

Accepted Answer

Please bring photo ID, your health fund card, Medicare card, a list of current medications, and any previous dental records if available.

Question 5

Do you see emergency patients?

Accepted Answer

Yes, we accommodate dental emergencies. Please call us as early as possible, ideally before 1pm for same-day appointments.

Question 6

What health funds do you accept?

Accepted Answer

We accept all major health funds and have HICAPS on-site for instant claims.

Question 7

Do you accept Medicare?

Accepted Answer

Yes, we accept the Medicare Child Dental Benefits Schedule (CDBS) for eligible children.

Question 8

Do you accept DVA patients?

Accepted Answer

Yes, we welcome Department of Veterans' Affairs patients.

Question 9

What payment plans are available?

Accepted Answer

We offer Afterpay, Humm, and DentiCare payment plans. We also accept Access My Super for eligible treatments.

Question 10

Can I use my superannuation for dental treatment?

Accepted Answer

Yes, through Access My Super you can use your superannuation for major dental treatments like implants, orthodontics, and restorative work.

Question 11

What age should my child first visit the dentist?

Accepted Answer

We recommend children have their first visit by age two. However, you're welcome to bring younger children to your appointments to help them become familiar with the dental environment.

Question 12

Do you offer the Child Dental Benefits Schedule?

Accepted Answer

Yes, eligible children can receive up to $1,095 in benefits over two years under the Medicare CDBS.

Question 13

How do you help nervous children?

Accepted Answer

Our family-friendly practice has a play area, ceiling TVs in treatment rooms, and a gentle team experienced with children.

Question 14

Do you offer sleep dentistry?

Accepted Answer

Yes, we offer sedation options for anxious patients. Learn more on our sleep dentistry page.

Question 15

What is CEREC same-day crowns?

Accepted Answer

CEREC technology allows us to design and mill custom ceramic crowns in a single appointment, eliminating the need for temporary crowns and multiple visits.

Question 16

Do you offer teeth whitening?

Accepted Answer

Yes, we offer professional teeth whitening treatments for brighter, whiter smiles.

Question 17

Do you provide Invisalign?

Accepted Answer

Yes, we offer Invisalign clear aligners for teens and adults seeking discreet orthodontic treatment.

Question 18

How often should I visit the dentist?

Accepted Answer

We generally recommend check-ups every 6 months, but your dentist may suggest a different schedule based on your individual needs.

Question 19

Where are you located?

Accepted Answer

We're located at Shop 15/1 Piper Street, Tamworth NSW 2340, in the Northgate Shopping Centre near Coles.

Question 20

Is there parking available?

Accepted Answer

Yes, free parking is available at Northgate Shopping Centre.

Question 21

How long has the practice been operating?

Accepted Answer

Oasis Smiles Dental has been serving the Tamworth community for over 20 years.

Question 22

Do you treat nervous patients?

Accepted Answer

Absolutely. We understand dental anxiety and offer a gentle approach, modern amenities, and sedation options to help you feel comfortable.

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